Contact PrismGuard Pro
Have a question about your order, need help finding the right case for your slab, or want compatibility guidance? Check out the FAQ or fill out the form below and we'll get back to you within 1–2 business days.
Frequently Asked Questions
How do I know which case fits my graded card?
How do I know which case fits my graded card?
Choose the case made for your holder: PSA, BGS, or a compatible 35pt One-Touch holder. Check the product’s size guide before ordering. For CGC compatibility or uncertain fit, send us the holder’s grading company or brand, model, and dimensions.
Do your cases provide UV protection?
Do your cases provide UV protection?
Yes. PrismGuard Pro cases are engineered to block approximately 95% of UV light exposure to help reduce fading during display and storage.
How quickly will I receive a response?
How quickly will I receive a response?
We typically respond to customer inquiries within 1–2 business days. Please include your order number (if applicable) for faster assistance.
What should I include in my message?
What should I include in my message?
To help us assist you quickly, please include:
- Your grading company (PSA, CGC, or BGS)
- Whether you are using a graded slab or one-touch magnetic holder
- Your order number (if applicable)
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How we can help
We help collectors choose outer protective cases for their graded slabs and One-Touch holders.
Case fit and product questions
Tell us your holder’s grading company or brand, model, and dimensions. For One-Touch holders, check the 35pt size guide on the product page.
Order support
Include your order number and a short description of the issue. We typically respond within 1–2 business days.
Visit the Help Center for setup instructions and care guidance.
About our business
PrismGuard Pro is owned by Sporting Archives LLC, based in Philadelphia, PA.