Return & Refund Policy

At PrismGuard Pro, we stand behind the quality of our products and want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must:

• Be unused and in original condition

• Be free from scratches, damage, or signs of wear

• Be returned in the original packaging

To initiate a return, please contact us at info@prismguardpro.com with your order number and reason for return. We will provide return instructions.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

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Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–7 business days. Please note that original shipping charges (if applicable) are non-refundable.

Depending on your payment provider, it may take additional time for the refund to appear on your statement.

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Exchanges

If you ordered the wrong version (PSA, CGC, BGS, or One-Touch Magnetic Protective Case), we are happy to assist with an exchange, provided the product is unused and in original condition.

Please contact us within 30 days of delivery to arrange an exchange.

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Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery and include photos of the issue. We will work quickly to resolve the problem.

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Non-Returnable Items

Products that show signs of use, damage after delivery, or are returned without original packaging are not eligible for refund.

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If you have any questions regarding returns or product compatibility, please contact us at info@prismguardpro.com.