Shipping policy

Shipping Policy

Last updated: September 29, 2026

Thank you for shopping with PrismGuard Pro. Below you’ll find details about our shipping process and timelines.

Order Processing

Orders typically ship within 1 business day (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a shipping confirmation email with tracking information once your order has shipped.

During periods of high order volume, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

U.S. standard shipping is $5 for orders under $60 and free for orders of $60 or more after discounts. U.S. express shipping is $15.

Eligible bundle promotions may also discount shipping. Any applicable shipping discount and the final shipping charge are shown at checkout before payment.

Standard orders ship via USPS Ground Advantage or UPS Ground. Typical carrier transit times after processing are:

  • USPS Ground Advantage: 2–5 business days in transit.

  • UPS Ground: 1–5 business days in transit.

  • Express Shipping (U.S.): estimated 4–6 business days total, including processing

Allow the typical 1 business day for processing in addition to standard carrier transit. Transit varies by destination; remote destinations may take longer.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or high shipping volumes.

International Shipping

International shipping is available to supported destinations shown at checkout. Rates and delivery estimates vary by destination and service.

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

PrismGuard Pro is not responsible for delays caused by customs processing.

Order Tracking

Once your order ships, you will receive tracking information via email. Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

PrismGuard Pro is not responsible for packages delivered to incorrectly entered addresses. If an order is returned due to incorrect address information, additional shipping fees may apply for reshipment.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, PrismGuard Pro is not responsible for lost or stolen packages.

If your package appears lost in transit, please contact the shipping carrier directly. We are happy to assist by providing any necessary shipping documentation.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging. We will work quickly to resolve the issue.

Questions

If you have any questions regarding shipping, please contact us at:

Email: info@prismguardpro.com
Website: www.prismguardpro.com